<!-- RTOSafe Help — rendered version: https://rtosafe.com.au/help/public-policies -->

# Make a Policy Public

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## When to Use This

Making a policy public in RTOSafe gives you a shareable link that always shows the latest version of that policy. Anyone with the link can view it without logging in.

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## Before You Start

* Your Public Portal must be enabled in [**Settings → Public Portal**](https://app.rtosafe.com.au/PublicPortalSettings)
* The policy must already be uploaded (see [Upload Policies](/help/uploading-policies))

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## Steps

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<div class="help-step-number">1</div>
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**Open the policy**

Go to [**Policies**](https://app.rtosafe.com.au/Policies) and select the policy you want to make public.

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**Open sharing settings**

Select **Manage Sharing** on the policy details page.

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<div class="help-step-number">3</div>
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**Turn on public access**

Toggle **Public Access** on. RTOSafe generates a public URL you can share.

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**Copy and share the link**

Copy the public URL and add it to your website, enrolment forms, or wherever you need it.

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<figure><img src="/help/assets/public-policies-1.png" alt="Policy publishing settings with a public share URL for external access"><figcaption></figcaption></figure>

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## What Happens Next

* Anyone with the link can view the policy without logging in
* When you upload a new version, the link automatically shows the updated version
* RTOSafe logs when the policy was made public and by whom

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<svg class="w-5 h-5 shrink-0" fill="currentColor" viewBox="0 0 20 20"><path fill-rule="evenodd" d="M10 18a8 8 0 100-16 8 8 0 000 16zm3.707-9.293a1 1 0 00-1.414-1.414L9 10.586 7.707 9.293a1 1 0 00-1.414 1.414l2 2a1 1 0 001.414 0l4-4z" clip-rule="evenodd"></path></svg>
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If you use this policy as your complaints policy, you won't be able to make it private again while it's selected in your complaints settings.

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## Common Issues

<details>

<summary><em><strong>Manage Sharing</strong></em><strong> button is greyed out</strong></summary>

Enable the Public Portal in [**Settings → Public Portal**](https://app.rtosafe.com.au/PublicPortalSettings) first

</details>

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<summary><strong>Can't make a policy private</strong></summary>

If the policy is set as your complaints policy, you need to select a different complaints policy first in [**Settings → Complaints**](https://app.rtosafe.com.au/ComplaintsSettings)

</details>

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<summary><strong>Link shows old version</strong></summary>

The link always shows the current version — check whether your new version was uploaded successfully

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