# Record Engagement Engagement records capture your industry consultations — who you spoke with, what was discussed, and what feedback you received. *** ## When to Use This Create an engagement record when you: * Hold an industry advisory committee meeting * Conduct employer site visits * Send out and receive survey responses * Have phone calls or email exchanges with industry contacts * Attend industry forums or events *** ## Creating an Engagement Go to [**Stakeholder Engagement**](https://app.rtosafe.com.au/Engagement) and select **Create**. Enter the title, date, and method of engagement, then add the stakeholders involved.

You can create new stakeholders directly from the engagement form if someone isn't in the system yet.

*** ## Recording Feedback When stakeholders give you feedback during an engagement, create a Feedback record to capture it. From the engagement details page, select **Add Feedback** to open a pre-filled form. Each piece of feedback links back to the engagement automatically, so you can see all the input you received from a single consultation. The feedback then follows its own workflow — it can be actioned, linked to continuous improvements, or marked as no action required. This approach means feedback from engagements is tracked the same way as feedback from any other source, giving you a single view of all stakeholder input. See [Feedback](/help/feedback) for more on processing feedback. *** ## Linking to Your Scope If the engagement relates to specific training products, use the **Scope** section to link relevant qualifications or units. This helps demonstrate you've consulted industry on the training you deliver. *** ## Attaching Evidence Upload supporting documents to the engagement — meeting agendas, discussion guides, sign-in sheets, or notes. These provide evidence of the consultation for audits. *** ## Completing an Engagement When you've finished documenting the consultation, change the **Status** to `Complete`. Completed engagements appear in the **Completed** tab.