<!-- RTOSafe Help — rendered version: https://rtosafe.com.au/help/trainer-matrix -->

# Generate the Trainer Matrix

The Trainer Matrix brings together everything about a trainer's competency in one place — their training qualifications, professional development, employment history, and documents, all mapped against the units they deliver.

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## When to Use This

Use the Trainer Matrix when you need to:

* Prepare evidence for an audit
* Check a trainer has current industry experience for their scope
* Review gaps in a trainer's qualifications or documentation
* Export a trainer's competency evidence as a PDF

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## Before You Start

The Trainer Matrix pulls information from several places. For a complete report, make sure the staff member has:

* **Scope assigned** — the units they train or assess. See [Assign Scope](/help/staff-scope).
* **Employment history** — verified and linked to scope. See [Employment History](/help/employment-history).
* **PD activities** — approved, with competency areas selected. See [Record PD Activities](/help/pd-activities).
* **Documents** — verified and not expired. See [Staff Documents](/help/staff-documents).

<div class="help-hint bg-blue-50 border-blue-300 text-blue-800">
<svg class="w-5 h-5 shrink-0" fill="currentColor" viewBox="0 0 20 20"><path fill-rule="evenodd" d="M18 10a8 8 0 11-16 0 8 8 0 0116 0zm-7-4a1 1 0 11-2 0 1 1 0 012 0zM9 9a1 1 0 000 2v3a1 1 0 001 1h1a1 1 0 100-2v-3a1 1 0 00-1-1H9z" clip-rule="evenodd"></path></svg>
<div class="help-hint-content">

Employment history, PD activities, and documents only appear in the matrix if they're mapped to scope items. Use **Map Scope** when adding these records to link them to the right training products.

</div>
</div>

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## Viewing the Trainer Matrix

Go to [**Reports**](https://app.rtosafe.com.au/Reports) and select **Trainer Matrix**. Use the **Staff Member** dropdown to select whose matrix you want to view.

Use the filter to show only specific qualifications or delivery streams. This lets you export a targeted trainer matrix for a particular area rather than everything the trainer delivers. See [Set Up Delivery](/help/delivery-streams).

<figure><img src="/help/assets/trainer-matrix-1.png" alt="Trainer Matrix report showing qualifications and scope coverage"><figcaption></figcaption></figure>

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## What the Report Shows

**Training Qualifications** — core training credentials like TAE qualifications. See [Staff Documents](/help/staff-documents).

**Industry Qualifications** — industry-specific qualifications and credentials. See [Staff Documents](/help/staff-documents).

**Training & Assessment PD** — professional development in the Training & Assessment competency area. See [Record PD Activities](/help/pd-activities).

**Industry & Scope Matrix** — a table showing each training product with columns for Industry Currency (PD), Employment History, and Documents linked to that unit.

**Employment History, Industry Currency, Documents** — detailed sections showing the full records. These only include items that are mapped to scope items shown in the matrix above. See [Employment History](/help/employment-history), [Record PD Activities](/help/pd-activities), and [Staff Documents](/help/staff-documents).

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## Exporting

Select **Export PDF** to download a PDF version of the trainer matrix.

You can also let staff download their own trainer matrix from the Staff Portal. Enable **Trainer Matrix Download** in [**Settings → Staff Portal**](https://app.rtosafe.com.au/StaffPortalSettings) to give trainers access to export their own PDF.

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## Common Issues

<details>

<summary><strong>Employment history not appearing</strong></summary>

Employment history must be verified and mapped to scope. Check the record is verified, then use **Map Scope** to link it to the relevant units. See [Employment History](/help/employment-history).

</details>

<details>

<summary><strong>PD activity not showing</strong></summary>

Check the activity is approved and has a competency area selected. If you need it against specific units, use **Map Scope**. See [Record PD Activities](/help/pd-activities).

</details>

<details>

<summary><strong>Document not showing</strong></summary>

Documents must be verified and mapped to scope items. Check verification status and use **Map Scope** to link to training products. See [Staff Documents](/help/staff-documents).

</details>