Getting Support

Email us at support@rtosafe.com.au if you need help with:
- Account or access issues
- How to use a feature
- Unexpected errors
- General questions
Help Us Help You Faster
Include these details when you email:
- What you were trying to do
- What happened instead
- Any error messages you saw
- Screenshots if relevant
The more context you give, the quicker we can sort it out.
Learn from the Community
Open Help and look for From the Community, where available. Select a topic to read the discussion and learn from other RTOSafe users.
For account issues or anything involving private organisation, staff or student information, use the support email above.